Most-asked questions
FAQ
Answers on building, remodeling, financing, timelines, and working with our team.
Your questions, answered
Transparency makes for a better build
These cover what clients ask about most — from timelines and communication to selections and inspections — so you always know what to expect.
Do I need to be local to build with you?
No — most of our clients build remotely. Our construction software, regular progress photos, and communication systems make the process seamless from anywhere.
What types of homes do you build?
Luxury cabins, traditional primary residences, vacation homes, and fully custom designs. Full-time home or investment property, the craftsmanship is the same.
Do you offer both construction and property management?
Yes. We provide full-service construction plus professional property management through Summit Cabin Rentals, so you can build, maintain, and rent with one partner.
Can I finance my construction project?
Yes. We work with several lenders familiar with construction loans and can point you in the right direction. See our Financing page for preferred lenders.
Do you assist with land selection or site evaluation?
Yes. We can walk your property and help you understand buildability, utilities, access, slope, and other factors that affect construction.
Can you help me design my home?
Absolutely. We work with architects and homeowners to create floor plans and finishes that match your vision, lifestyle, and budget.
How long does the building process take?
Timelines vary with size, design, permitting, and site conditions, but most homes take 10–12 months from groundbreaking to completion.
Do you build only in the Smoky Mountains?
We build exclusively in East Tennessee — primarily Sevierville, Seymour, Kodak, Gatlinburg, Pigeon Forge, Dandridge, Knoxville, Maryville, Alcoa, Townsend, Walland, and Wears Valley. Other areas are possible depending on scope.
Do you handle permits and inspections?
Yes. We manage all permitting and coordinate county, state, and third-party engineering inspections.
Do you help with material and color selections?
Yes — all selections are guided and organized by our Construction Operations Manager inside CoConstruct.
What site prep or utilities do I need before building?
We help you understand access, utilities, grading, and site preparation. We handle temporary power to the lot; you only need an account with the local electric company.
How often will I receive updates during construction?
Bi-weekly photo updates plus real-time schedule visibility through CoConstruct.
Can I make changes after construction begins?
Yes. Change orders are documented and approved in CoConstruct so you always see cost and timeline impact first.
Can you help with renovations, remodels, or additions?
Yes — remodels, additions, and full renovations for both primary residences and investment properties.
Can you help with insurance claims or insurance-related repairs?
Yes. We assess damage, provide estimates, coordinate with adjusters, and complete the work to restore your home.
What kind of warranty do you offer?
A builder's warranty covering workmanship and materials, plus manufacturer warranties on appliances, fixtures, and structural components.
What happens if there are delays or weather issues?
We communicate delays, update your schedule in CoConstruct, and adjust the workflow to keep the project moving.
Can I visit the jobsite during construction?
Yes. We simply coordinate visits with our Field Operations Manager for safety and to make sure you see accurate progress.
How do I get started?
Fill out our application or give us a call. We'll schedule a consultation to discuss goals, budget, timeline, and next steps.
Didn't find your answer?
Give us a call at 865-245-9392 or send a message — we're glad to help.